General Provisions On Responsibility For Repair, Replacement And Return Of Household Automobile Products

- Dec 17, 2018-

Article 1 These Provisions are formulated in accordance with relevant laws and regulations in order to protect the legitimate rights and interests of consumers of household automobile products and clarify the responsibility of repairing, replacing and returning household automobile products (hereinafter referred to as "three packages").

Article 2 These Provisions shall apply to three packages of household automobile products manufactured and sold within the territory of the People's Republic of China.

Article 3 These Provisions are the basic requirements of the three-package liability for household automobile products. The operators of household automobile products are encouraged to make three-package commitments which are more conducive to safeguarding the legitimate rights and interests of consumers. Once the commitments are made, they shall be fulfilled in accordance with the law.

Article 4 The "three-package" liability referred to in these Provisions shall be borne by the seller according to law. If the seller assumes the responsibility of three packages in accordance with the provisions and belongs to the producer or other operators, the Seller shall have the right to recover the compensation from the producer or other operators.

Household automobile product operators may conclude contracts to stipulate the three-package liability, but they shall not infringe on the legitimate rights and interests of consumers, nor exempt themselves from the three-package liability and quality obligations stipulated in these Provisions.

Article 5 Consumers and operators of household automobile products shall abide by the principle of good faith in exercising their rights, fulfilling their obligations or assuming their responsibilities, and shall not cheat maliciously.

Business operators of household automobile products shall not deliberately delay or refuse consumers'three-pack liability requirements which meet the requirements of these Provisions without justified reasons.

Article 6 The General Administration of Quality Supervision, Inspection and Quarantine (hereinafter referred to as the General Administration of Quality Supervision, Inspection and Quarantine) is responsible for coordinating, guiding and supervising the implementation of these Provisions; it organizes and establishes a three-package information disclosure system for household automotive products; and it may entrust relevant institutions to establish a three-package information system for household Automotive products in accordance with the law, and undertake

Local quality and technical supervision departments at all levels shall be responsible for the coordination, guidance and supervision of the implementation of these Provisions within their respective administrative areas.

Article 7 Departments, institutions and their staff members shall be obliged to keep confidential business secrets and personal information known to them in performing their prescribed duties according to law.

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